Frequently asked questions
What is your minimum order?
Minimum order on all apparel is 24 pieces. Promotional products vary by item.
How much does it cost to print a custom shirt?
Prices are based upon shirt style, quantity, number of imprint colors and how many locations you are printing (i.e. front, back, sleeve) The more you order, the more you save.
Can I see a proof before my item is printed?
Yes, we create and email all proofs before your order is printed. Proofs must be approved and checked by all customers before production begins.
How long is the order process?
Most custom printed apparel orders can be completed within two weeks. Promotional product orders can take up to four weeks. Rush service is available at additional cost.
Can you create my design?
YES, most designs can be created with your input. A description as well as any images which can be emailed will help the process. We take your ideas and create your design to your specifications. Our preferred artwork format is illustrator.
Do I have to pick up my order?
No, we offer free local delivery (West Palm to Miami) as well as UPS shipping across the U.S.
What is a screen set-up?
In order to print your order, we charge a screen set-up fee. This is a one time fee per screen to set up your print on the machine. Screen set-up fees are $20 per color, per location. We do not keep the screens once the order is complete however we do not charge a set up on any re-orders.
What is digitizing?
In order to embroider your item, all artwork needs to be converted to stitches so that it can be read by an embroidery machine. This process is done by a digitizer on a computer. Costs vary by size of design and amount of stiches in the design.
What type of payments do you accept?
All orders require a 50% deposit. Balance is upon delivery or shipping. We accept Mastercard, Visa, American Express, check or cash.